Privacy Policy

We respect your right to privacy and are committed to ensuring that your personal data is processed transparently, responsibly, and securely. All data collected during registration and stay is used solely for the purpose of providing services and ensuring safety. Your data will not be shared with third parties unless required by law.
This privacy policy explains what data we collect, how we protect it, and what rights you have. If you have any questions regarding the processing of your personal data, please contact us at info@lajos.lt

PERSONAL DATA COLLECTION
We collect your data in order to provide high-quality services and ensure your comfort and safety during your stay. In processing data, we follow the Law on Legal Protection of Personal Data of the Republic of Lithuania and the General Data Protection Regulation (GDPR). Your personal information may reach us in various ways:

• when making a reservation online, by phone, or by email

• when ordering additional services or submitting inquiries

• when consenting to receive our newsletters or offers

• when using our website, which uses cookies and other tracking technologies

• through video surveillance cameras in common hotel areas, to ensure the safety of guests and property
  We process only the personal data necessary for service provision and your comfort. This may include your contact details, payment information, stay history, and other booking-related data.

PERSONAL DATA STORAGE
We store your data only as long as necessary to achieve the stated purposes or as required by applicable law.

• Reservation and stay data is stored as long as needed for accounting and legal purposes.

• Direct marketing data (if you have consented to receive offers) is stored for no more than 5 years.

• Video surveillance recordings are stored according to the retention period set by the company, ensuring safety.
  Once data is no longer needed, it is securely deleted or anonymized.

PERSONAL DATA DISCLOSURE
Your data may only be disclosed when necessary to provide services or as required by law.

• To insurance companies, if your stay or services are paid for via insurance

• To internal service providers, if the information is needed for proper service delivery

• To law enforcement authorities, when required by law

• To direct marketing partners, only with your explicit consent
  You always have the right to opt out of your data being used for marketing purposes by notifying us at info@lajos.lt

YOUR RIGHTS
You have the right to know what personal data we have collected about you, from what sources, for what purposes it is processed, and whether it is accurate and complete. To make such a request, contact us by email using the same email address you previously provided. For security reasons, we do not provide such information over the phone.
You also have the right to:

Request the correction of inaccurate or outdated data, request deletion of your data if there is no legal basis for retention, restrict or object to certain data processing activities.
By using our services, you consent to the processing of your personal data for the purpose of service provision. You also acknowledge in advance that we have the right to store your data on a server or cloud system as long as necessary under applicable laws of the Republic of Lithuania.

USE OF COOKIES
Our website uses cookies to:

• Ensure the proper functioning of the website

• Tailor content to your interests

• Analyze site traffic and improve services
  You can disable cookies in your browser settings, but some cookies are necessary for the proper operation of the site.

Descriptions of cookies used on our site:

cookies_allowed

• Description/Purpose: User consent to use cookies

• Data used: Necessary cookie for website functionality

• Created: Upon entering the website

• Duration: Until the end of the session

tvs_session_id

• Description/Purpose: Ensures website functionality to improve user experience

• Data used: Session ID

• Created: Upon entering the website

• Duration: Until the end of the session

_ga

• Description/Purpose: Used to collect statistical site information

• Data used: IP addresses and unique ID numbers used for statistical analysis via Google Analytics

• Created: Upon clicking "I AGREE"

• Duration: 2 years

_gid

• Description/Purpose: Used to collect statistical site information

• Data used: This cookie collects and updates data about pages visited on the website

• Created: Upon clicking "I AGREE"

• Duration: Until the end of the session

_gat

• Description/Purpose: Limits the number of requests sent via Google

• Data used: Does not store any user data

• Created: Upon clicking "I AGREE"

• Duration: Until the end of the session

How to manage and delete cookies
When using a browser to access our content, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so if you're not sure how to change cookie settings, consult your browser's help menu. Your device’s operating system may offer additional cookie control options.
If you do not want information to be collected via cookies, many browsers allow you to disable cookie collection through a simple procedure. For more information on managing cookies, visit: http://www.allaboutcookies.org/manage-cookies

Please note that deleting cookies may slow down browsing, restrict website functionality, or block access to the site.
Our website may contain links to other individuals’, companies’, or organizations’ websites. Please note that the Data Controller is not responsible for the content or privacy practices of such websites. If you navigate to other websites via links from our site, you should consult their Privacy Policy separately.

CONTACT
If you have questions or wish to receive more information about the privacy policy, please contact us:
UAB “LAJOS”
Address: B. Sruogos str. 5, LT-59209 Birštonas
Email: info@lajos.lt
Phone: +37062615000

This privacy policy may be updated, so we recommend reviewing the latest version periodically on our website.